Reviews

Needed to schedule same day service before an unexpected trip out of state and the staff at Longbine were very accomodating and were able to get my service scheduled and completed that same day.

Longbine Auto Plaza makes the oil change process so easy from driving into their covered drop off area to waiting in their comfortable lounge.

I wish that it was cheaper to fix my granddaughter car.

Great people

I am extremely happy with this purchase overall. I did, however leave the dealership overwhelmed with all the information provided, especially with the finance part of the process. I went with the intention of just signing some paperwork and leaving with the vehicle that my husband had already made arrangements for, to be purchased. I had the understanding that the original agreement for purchase between my husband and Charles was cut and dry, but I felt less sure of the situation when talking with Jay. I do appreciate overall that everyone was friendly and knowledgeable.

Fast and friendly!

Fast and friendly service

Brought car in for oil change and diagnostics testing to determine source for “check engine light”. I dropped the car off the night before as appointment was at 08:30. I called about 4:45 to determine status. I was told they were about to test it. I would get a call back. I then called Friday to determine status. Told it was still being repaired, and I would get a call when done. No call was received. I called Monday about 9:30 and told it was ready. I picked equinox up about 10:45 after waiting in service area for 10 minutes. Paid bill and left. Got a call about 15 minutes later stating I was leaking oil and should return to shop. I was indeed leaking oil. Finally it was fixed and left. My experience was zero communication and shoddy workmanship. Luckily someone was observant as I left regarding the significant oil leak but wondering why it took 15 minutes to call.

The BEST!

Quick service