James W
EMPORIA, KS | 2017 Buick EnvisionJune 18, 2025Fast, friendly and professional service!Response from Longbine Auto Plaza
June 18, 2025James, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.Cindy R
HARTFORD, KS | 2016 Chevrolet TraverseMay 29, 2025First experience with Longbine service . I found scheduling online easy and loved the ability to add computer codes, special requests, and service options like oil change and new wipers. Josh and Chris got me checked in quickly , then explained the communication text messages that I would receive. Wow! What a fantastic option for me as I work outside and always hard to communicate on the phone at times. Communication was EXCELLENT. From items that were identified as an immediate problem, to things that just need to be on the radar screen for the future. Best part was at pick up time, my bill was lower than I was expecting related to warranty covered parts. What a bonus. I will be returning for sure , and appreciated the thorough service job well done.Response from Longbine Auto Plaza
May 30, 2025We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!Bruce B
EMPORIA, KS | 2024 Chevrolet ColoradoMay 23, 2025No problems at all.Response from Longbine Auto Plaza
May 25, 2025Bruce, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!Alison G
EMPORIA, KS | 2022 Chevrolet 1500 Silverado LTDMay 17, 2025It was very positive. The service department is flexible, conscientious and takes care of all our car needs. A one stop shop! ThanksResponse from Longbine Auto Plaza
May 19, 2025We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!David M
EMPORIA, KS | 2019 Chevrolet TraverseFebruary 16, 2025Routine care. Quick serviceResponse from Longbine Auto Plaza
February 17, 2025Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!James M
COUNCIL GROVE, KS | 2015 Chevrolet 1500 SilveradoFebruary 12, 2025Fasr, yet caring service. Your restrooms are "squeaky clean!"Response from Longbine Auto Plaza
February 14, 2025James, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.Russell J
EMPORIA, KS | 2017 Buick EnclaveNovember 25, 2024Josh was very helpful to get my car in to be serviced quickly! Thank youResponse from Longbine Auto Plaza
November 27, 2024Russell, we're happy you found our staff to be so supportive during your experience here at Longbine Auto Plaza. Please let us know if there is anything else we can do for you; we are more than happy to help!Jolane F
WILSEY, KS | 2019 Buick EnvisionNovember 7, 2024Your service has always been very good. But When I bought my car from you I was told I had 6 free oil changes. I was never told that they would expire!! I was able to use three of the oil changes, before I was told the rest of them expired. Not Happy. I suggest that you inform other senior customers about the experations clause!Response from Longbine Auto Plaza
November 8, 2024Jolane, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (620) 342-2744 to discuss your concerns, as your satisfaction is of utmost importance to us.Deidra S
EMPORIA, KS | 2018 Chevrolet MalibuNovember 7, 2024Went in to have my EVAP system fixed. Work was done in a timely manner. No complaints as usualResponse from Longbine Auto Plaza
November 7, 2024Deidra, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Kirk G
MADISON, KS | 2024 Chevrolet ColoradoAugust 18, 2024Long wait for an oil changeResponse from Longbine Auto Plaza
August 19, 2024We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!