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  • James W

    EMPORIA, KS | 2017 Buick Envision
    Confirmed Service Review
    June 18, 2025
    Fast, friendly and professional service!

    Response from Longbine Auto Plaza

    June 18, 2025
    James, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
  • Cindy R

    HARTFORD, KS | 2016 Chevrolet Traverse
    Confirmed Service Review
    May 29, 2025
    First experience with Longbine service . I found scheduling online easy and loved the ability to add computer codes, special requests, and service options like oil change and new wipers. Josh and Chris got me checked in quickly , then explained the communication text messages that I would receive. Wow! What a fantastic option for me as I work outside and always hard to communicate on the phone at times. Communication was EXCELLENT. From items that were identified as an immediate problem, to things that just need to be on the radar screen for the future. Best part was at pick up time, my bill was lower than I was expecting related to warranty covered parts. What a bonus. I will be returning for sure , and appreciated the thorough service job well done.

    Response from Longbine Auto Plaza

    May 30, 2025
    We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
  • Bruce B

    EMPORIA, KS | 2024 Chevrolet Colorado
    Confirmed Service Review
    May 23, 2025
    No problems at all.

    Response from Longbine Auto Plaza

    May 25, 2025
    Bruce, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!
  • Alison G

    EMPORIA, KS | 2022 Chevrolet 1500 Silverado LTD
    Confirmed Service Review
    May 17, 2025
    It was very positive. The service department is flexible, conscientious and takes care of all our car needs. A one stop shop! Thanks

    Response from Longbine Auto Plaza

    May 19, 2025
    We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • David M

    EMPORIA, KS | 2019 Chevrolet Traverse
    Confirmed Service Review
    February 16, 2025
    Routine care. Quick service

    Response from Longbine Auto Plaza

    February 17, 2025
    Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
  • James M

    COUNCIL GROVE, KS | 2015 Chevrolet 1500 Silverado
    Confirmed Service Review
    February 12, 2025
    Fasr, yet caring service. Your restrooms are "squeaky clean!"

    Response from Longbine Auto Plaza

    February 14, 2025
    James, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
  • Russell J

    EMPORIA, KS | 2017 Buick Enclave
    Confirmed Service Review
    November 25, 2024
    Josh was very helpful to get my car in to be serviced quickly! Thank you

    Response from Longbine Auto Plaza

    November 27, 2024
    Russell, we're happy you found our staff to be so supportive during your experience here at Longbine Auto Plaza. Please let us know if there is anything else we can do for you; we are more than happy to help!
  • Jolane F

    WILSEY, KS | 2019 Buick Envision
    Confirmed Service Review
    November 7, 2024
    Your service has always been very good. But When I bought my car from you I was told I had 6 free oil changes. I was never told that they would expire!! I was able to use three of the oil changes, before I was told the rest of them expired. Not Happy. I suggest that you inform other senior customers about the experations clause!

    Response from Longbine Auto Plaza

    November 8, 2024
    Jolane, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (620) 342-2744 to discuss your concerns, as your satisfaction is of utmost importance to us.
  • Deidra S

    EMPORIA, KS | 2018 Chevrolet Malibu
    Confirmed Service Review
    November 7, 2024
    Went in to have my EVAP system fixed. Work was done in a timely manner. No complaints as usual

    Response from Longbine Auto Plaza

    November 7, 2024
    Deidra, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • Kirk G

    MADISON, KS | 2024 Chevrolet Colorado
    Confirmed Service Review
    August 18, 2024
    Long wait for an oil change

    Response from Longbine Auto Plaza

    August 19, 2024
    We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!